Set up your PayPal, Google Pay, or Apple Pay merchant accounts in the Unity Portal.
If you haven't already, make sure that you have activated the Checkout Drop-in service and any relevant payment method services in the Unity Portal. For more information, see our Activation guide.
Connect your PayPal Business account to your site so you can accept PayPal payments.
- In the Unity Portal, go to Merchant setup > Sites.
- Select a site.
- In the Services tab, find the PayPal service and click Edit.
- Click PayPal account.
- Click Connect PayPal account. A PayPal pop-up opens.
- Enter your credentials, then click Next.
- Click Agree and Continue. A confirmation message is displayed.
- Click Return to PXP to go back to the Unity Portal.
If your connection is successful, a success message is displayed and your connection details are visible. You're now ready to accept PayPal payments.
If your connection is unsuccessful, a warning is displayed. See the troubleshooting section below for more information.
If there are any issues with the connection to your PayPal account, then a warning is displayed at the top of the screen.
| Issue | Description |
|---|---|
| Primary email confirmed | This error indicates that you haven't confirmed your primary email address on the PayPal website. To fix it, go to your Paypal settings. Once you've confirmed your email address, refresh the Unity Portal to view your updated onboarding status. |
| Payments receivable | This error indicates that there are limitations place on your PayPal account, which prevent you from accepting payments. This could be for a number of reasons, such as an excessive number of chargebacks or non-compliance with regulatory requirements. To fix it, reach out to the PayPal customer service or go to the PayPal website to find out more. |