# Troubleshooting

Learn how to fix common issues with Links.

## Common issues

### Links aren't working

- Check whether the link has expired.
- Verify the site-level activation.
- Confirm the payment methods are enabled.


### Branding isn't appearing

- Ensure the image URLs are accessible.
- Verify that the HEX colour codes are valid.
- Check that branding settings were saved.


### Payment methods are missing

- Review the site-level payment method configuration.
- Check country-specific restrictions.
- If card-on-file methods are missing, verify the shopper ID.