Connect your PayPal Business account so you can send payouts with the PXP payouts components.
- Ensure the PayPal service is activated for your site in the Unity Portal. See Activate Components.
- Use a PayPal Business account (sandbox for testing, production for live payouts).
- In the Unity Portal, go to Merchant setup > Sites.
- Select a site.
- In the Services tab, find the PayPal service and click Edit.
- Click PayPal account.
- Click Connect PayPal account. A PayPal pop-up opens.
- Enter your credentials, then click Next.
- Click Agree and Continue. A confirmation message is displayed.
- Click Return to PXP to go back to the Unity Portal.
If your connection is successful, a success message is displayed and your connection details are visible. You're now ready to send PayPal or Venmo payouts.
If your connection is unsuccessful, a warning is displayed. See the troubleshooting section below for more information.
If there are any issues with the connection to your PayPal account, then a warning is displayed at the top of the screen.
This error indicates that you haven't confirmed your primary email address on the PayPal website. To fix it, go to your PayPal settings.
Once you've confirmed your email address, refresh the Unity Portal to view your updated onboarding status.
This error indicates that your PayPal account isn't eligible to send payouts yet (for example, missing compliance checks or country restrictions). To fix it, follow the steps in the PayPal message or contact PayPal customer support.
If your account shows limitations (for example, outstanding verification or excessive disputes), payouts may be blocked. Resolve the limitations in your PayPal account, then refresh the Unity Portal to retry the connection.